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Last Chance for Lowest Price Is May 27 | Buy Now epicpass homepage Passes Section Title Epic Passes Epic Pass Epic Local Pass Epic 7-Day Pass Epic 6-Day Pass Epic 5-Day Pass Epic 4-Day Pass Epic 3-Day Pass Epic 2-Day Pass Epic 1-Day Pass Section Title Regional Tahoe Local Pass Tahoe Value Pass Keystone Plus Pass Summit Value Pass Northeast Value Pass Northeast Midweek Pass View All Passes Section Title Specialty Military Passes College Passes Epic Australia Pass Senior Passes Adaptive Passes Section Title Restricted Peak Dates 24/25 Restricted Peak Dates Benefits Section Title Explore Epic Pass Benefits Epic Mountain Rewards New My Epic App Buddy and Ski With A Friend Tickets Summer Benefits Epic Coverage Epic FlexPay Auto Renew View All Benefits Experiences Section Title Explore Resorts Rocky Mountains West Northeast Mid-Atlantic Midwest Canada Australia Japan Europe View All Regions Section Title Programs Military Epic SchoolKids Section Title New this winter My Epic App My Epic Gear The Gondola Gallery Epic LiftGETTING STARTED & APP PRO TIPS How do I access the My Epic app? Download the My Epic app from the Apple App Store or Google Play App Store. If you have the EpicMix app on your phone, it will automatically update to the My Epic app. How do I log in to my account to activate my pass/lift ticket(s) on the My Epic app? Once you have downloaded the app, you will be prompted to follow these instructions and activate your account and Mobile Pass or Lift Ticket: If you already have an epicpass.com account, sign in using your email. If you do not have an existing account, follow the steps to Create an Account. View your Mobile Pass or Lift Ticket(s) on the Home screen if you have a pass or lift ticket associated with your account. Activate Pass & Bluetooth – a popup will appear asking you to enable Bluetooth. Press "Allow." Watch a How-to Video here . How do I ensure my pass/lift ticket(s) is appropriately set up on the My Epic app, so I know I’m all set to ski/ride and won’t get stopped at the lift when loading? Once you have logged in and activated Bluetooth, there will be a green check mark underneath your pass or lift ticket(s) on the home screen or Pass & Tickets screen. This check mark means that your pass or lift ticket(s) will scan appropriately in the lift line using Bluetooth technology. We encourage you to check your access each day by ensuring the green check mark is present. Watch a How-to Video here . Why aren’t my pass/lift ticket(s) showing up in the My Epic app? It could be because of one of three reasons: You are not signed into the right account in the app: To find out if this is the case, navigate to the "Pass and Ticket" tab and click on "Search for Account." Verify the name and DOB is correct, and type in the pass number or order confirmation number. The app will instruct you on how to sign-in to the correct account associated with the active pass/lift ticket, as needed. You have a Whistler Blackcomb pass or lift ticket: Mobile Pass & Lift Tickets will not be available at Whistler Blackcomb for the 23/24 season. If you have a Whistler Blackcomb pass or lift ticket, please use your physical pass or lift ticket card to access the lifts. You have a pass or lift ticket that is not eligible for Mobile Pass & Lift Tickets: There are a few passes and lift ticket-types that will not be available on Mobile Pass & Lift Tickets this season. A few examples include: Whistler Blackcomb passes, Whistler Blackcomb lift tickets, Buddy tickets, Ski with a Friend tickets, lift tickets purchased day-of at the ticket window, and lift tickets purchased with a Ski and Ride School lesson. You have an Android phone and you have not enabled Location & Bluetooth permissions: When the My Epic app launches for the first time, you will be prompted to enable permissions to access the device’s location. Then when you select Pass & Ticket” for the first time, you will be prompted to enable the Nearby Devices” permission (i.e. Bluetooth®). If you decline either the location or Nearby Devices” permission prompts, you will see an error message on the Pass & Ticket” screen. To resolve, select the Allow Bluetooth® Permissions” button, and you will be taken to the settings screen where you will need to allow both the Location and Bluetooth® permissions. For assistance, please contact an Epic Pass expert through the chat feature on this website, or call (970) 754-0190 . How do I make sure the My Epic app will track my personalized ski/ride stats? If you are using Mobile Pass & Lift Tickets in the My Epic app to track activity and record your ski/ride stats, you must enable GPS tracking when prompted during the login process. The app will not track activity automatically and requires active enablement of the tracking feature. If you are using a physical pass or lift ticket card, your stats will automatically be tracked in the app and enabling GPS is not required. How do I turn on GPS tracking for the day? To track your stats for the day when using Mobile Pass & Lift Tickets, navigate to the tracking feature in the My Epic app and select "Start GPS Tracking." You will then be prompted to enable the My Epic app to use your location and to turn on GPS functionality. If you are using a physical pass or lift ticket card, your stats will automatically be tracked in the app and enabling GPS is not required. Should I turn GPS tracking off when not using the My Epic app? Yes, you should turn off GPS tracking when you are not using the My Epic app to save the battery life on your phone. Will GPS tracking work if I don’t have network or Wi-Fi signals on mountain? Cellular service or Wi-Fi is not required to use GPS tracking. Will Mobile Pass & Lift Tickets work if I don’t have network or Wi-Fi signals on mountain? Cellular service or Wi-Fi is not required to use Mobile Pass & Lift Tickets. How can I adjust who is in my household on the My Epic app or on Epicpass.com in My Account? To add a new guest to your household: Sign into your account on epicpass.com. Navigate to the "My Profile" tab. Scroll to the bottom of the page and click or tap the orange "Add Household Member" button. Enter the new guest’s name, date of birth and a pass number, email address, or phone number, if available. (Entering this information allows us to avoid creating duplicate accounts). Click the orange add button. To remove a guest from your household: Sign into your account on epicpass.com. Navigate to the "My Profile" tab. Scroll to the bottom of the page and locate the "Household Members" section. To the right of the guest, you would like to remove, click or tap the word "Remove." You will be prompted to confirm you would like to remove the guest. How can I add a credit card to my account on the My Epic app to use Resort Charge? Activate Resort Charge in the My Epic app by tapping on the pass/lift ticket image on the Home screen or Pass & Tickets screen. Then tap "Resort Charge," and then add your credit card to your account. Resort Charge through the My Epic app will work the same way it does with a physical pass or lift ticket card. Mobile Pass & Mobile Lift Ticket ON MOUNTAIN EXPERIENCE Will I need to take my phone out of my pocket to scan my Mobile Pass or Mobile Lift Ticket in the lift line next season? No, you will not need to remove your phone from your pocket when accessing the lifts. The My Epic app’s Mobile Pass & Lift Ticket technology will allow guests to activate their pass or lift ticket(s) directly on their phone, put their phone in their pocket, and get scanned, hands free, using specific Bluetooth® technology designed for low energy usage. Does the My Epic app need to be open on my phone in order for my pass/lift ticket(s) to work? Each guest will need to log in to the app and complete the prompted setup instructions, before their first Mobile Pass or Lift Ticket(s) can scan at a lift. Afterward, the app can be minimized and will function in the background on your phone. Keep in...